Customer Engagement
for Growing Businesses
Enhance customer satisfaction and boost revenue
MOST POPULAR
Starter
Є18
per seat/month
5 seats for Є90/month
Unlimited Contacts Add unlimited contacts, notes & contact information.
Unlimited Messages Enjoy no limits on sending and receiving messages.
Unlimited Tickets Easily add tickets without restrictions.
Reports Essential reports to monitor agent performance and customer engagement.
5 Seats Get started with five Dstny Engage seats.
3 Channels Kick off your omnichannel experience with three channels of your choice and be better connected to customers. Select from Email, WhatsApp, Web chatbot, Messenger and Facebook Comments.
Basic Routing Automatically route inbound requests to the next available agent.
90 Days Data Retention Retain customer contact reports and messages for up to 90 days.
10GB Media Storage Store up to 10GB of chat-related attachments and content securely.
Growth
Є34
per seat/month
5 seats for Є170/month
Unlimited Contacts Add unlimited contacts, notes & contact information.
Unlimited Messages Enjoy no limits on sending and receiving messages.
Unlimited Tickets Easily add tickets without restrictions.
Reports Essential reports to monitor agent performance and customer engagement.
Up to 10 Seats Connect up to 10 seats to Dstny Engage.
5 Channels Be better connected with five active communications channels. Email, WhatsApp, Web chatbot, Messenger and Facebook Comments.
Skill-based Routing Transform queue and resource management. Skill Based Routing directs enquiries to the best available operator, based on skill and experience. Take your customer engagement to the next level and deliver value faster.
180 Days Data Retention Retain customer contact reports and messages for up to 180 days.
100GB Media Storage Store up to 100GB of chat-related attachments and content securely.
Addons
Automation Addons Take customer engagement to the next level with a suite of automation tools to accelerate performance.
Artificial Intelligence Addons Introduce AI tools to transform customer experience and deliver more personalisation and power to deliver high performance at scale.
Pro
from Є49
per seat/month
5 seats for Є245/month
Unlimited Contacts Add unlimited contacts, notes & contact information.
Unlimited Messages Enjoy no limits on sending and receiving messages.
Unlimited Tickets Easily add tickets without restrictions.
Integrations Connect your favourite business applications, including many popular CRM tools.
Reports Essential reports to monitor agent performance and customer engagement.
Unlimited Seats Connect as many seats as you like to Dstny Engage.
Unlimited Channels Connect Email, WhatsApp, Web chatbot, Messenger and Facebook Comments and custom channels for Enterprise customers..
Skill-based Routing Transform queue and resource management. Skill Based Routing directs enquiries to the best available operator, based on skill and experience. Take your customer engagement to the next level and deliver value faster.
Custom Data Retention Let's talk. Custom plans to retain customer contact records and messages are available.
Custom Media Storage Let's talk. Custom plans to store chat-related files securely are available.
Priority Support Self-service, priority email, priority service-desk, phone.
API Access Use the Dstny Engage API to connect third-party services and integrate your omnichannel platform with the rest of your technology stack.
Dedicated Account Manager Direct access to a dedicated Account Manager to help you optimise your customer engagement using Dstny Engage.
Single-Sign-On Login using your company credentials with a seamless integration to your identity solution.
Addons
Automation Addons Take customer engagement to the next level with a suite of automation tools to accelerate performance.
Artificial Intelligence Addons Introduce AI tools to transform customer experience and deliver more personalisation and power to deliver high performance at scale.
Frequently Asked Questions
What channels do you support?
Dstny Engage supports website chatbots, Email, WhatsApp, Messenger and Facebook Comments.
Can I connect more than one account per channel?
Absolutely! We offer unlimited accounts per channel, so you can connect as many accounts as you wish for the channels you have enabled in your plan.
How long is the free trial?
We give you 14 days to try Dstny Engage, but you can be up and running with your first channel in minutes.
What limitations are there in the trial?
None. You have full access to Dstny Engage with no restrictions so you can enjoy the full experience.
What support do you offer?
Support levels depend on your plan, but everyone enjoys full access to our support center and we have agents available to support you through the onboarding journey.
How can I upgrade/cancel my subscription?
Send an email to support@dstnyengage.com and we'll be happy to discuss.
Does Dstny Engage use AI?
Dstny Engage is built to optimise omnichannel communication. We'll be introducing many AI features in our next release to take omnichannel communication to the next level.
Does Dstny Engage support different languages?
Yes. Currently We support English, Dutch, French & Arabic. Custom language can be supported. Reach out to the Dstny Engage support team for more information at support@dstnyengage.com.